Privacy Policy
Last updated: August 1, 2026
1. Introduction
Chartmatic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service at app.chartmatic.ai.
By using Chartmatic, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account information: When you create an account, we collect your first name, last name, email address, and optionally your birth month and day (for birthday recognition). We do not collect your full birth year.
Profile preferences: We store your analysis experience level, preferred language, timezone settings, and dark/light mode preference.
Usage data: We track the number of analyses you have run, your subscription plan, and referral activity for the purpose of enforcing usage limits and delivering rewards.
Chart images: When you submit a chart for analysis, the image is transmitted to Anthropic’s API for processing. Chart images are not stored by Chartmatic. Anthropic processes images in memory and does not retain them beyond the duration of the API request.
Payment information: Payment processing is handled by Stripe. Chartmatic does not store your credit card number or full payment details. We retain your Stripe customer ID and subscription ID to manage your billing relationship.
Analytics: We use Vercel Analytics to collect anonymized page view and traffic data. This data does not include personally identifiable information.
3. How We Use Your Information
We may use your email address to create custom audiences on social media platforms (such as Facebook, Instagram, and TikTok) for advertising purposes related to Chartmatic. Your email is used only for audience matching and is never sold or shared with third parties for their own use.
• To provide and maintain the Service
• To enforce usage limits and manage your subscription
• To send transactional emails such as account confirmation and password reset
• To send birthday acknowledgments if you have provided your birth month and day
• To improve the Service through anonymized usage analytics
• To administer the referral program
• To respond to your support requests
4. We Do Not Sell Your Data
Chartmatic does not sell, rent, or trade your personal information to third parties for any purpose. We may use your email address internally for Chartmatic advertising on social media platforms. Your data is never transferred to third parties for their own marketing purposes.
5. Third-Party Services
Chartmatic uses the following third-party services to operate:
• Supabase — database and authentication. Your account data is stored securely on Supabase servers.
• Stripe — payment processing. Subject to Stripe’s Privacy Policy.
• Anthropic — AI analysis processing. Chart images are transmitted to Anthropic’s API and processed in memory. Anthropic does not retain submitted images.
• Vercel — hosting and anonymized analytics.
• Upstash — rate limiting. No personal data is stored.
6. Cookies
Chartmatic uses cookies and similar technologies to maintain your login session and remember your preferences. Authentication cookies are set by Supabase and are necessary for the Service to function. We do not use advertising cookies or tracking pixels.
For more information, see our Cookie Policy at chartmatic.ai/cookies.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal information will be removed from our active databases within 30 days. Anonymized usage analytics may be retained indefinitely.
8. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), row-level security on our database, and server-side API key management. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can update most profile information directly in your Account settings. To request deletion of your account and associated data, contact us at hello@chartmatic.ai.
10. Children’s Privacy
Chartmatic is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, contact us at hello@chartmatic.ai and we will remove the account promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the app. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact
For privacy-related questions or requests, contact us at:
Chartmatic
New Ipswich, NH 03071
hello@chartmatic.ai
AI-generated educational analysis only — not financial advice, not always accurate, never a guarantee. All trades are solely your responsibility.
Privacy Policy
Last updated: August 1, 2026
1. Introduction
Chartmatic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service at app.chartmatic.ai.
By using Chartmatic, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account information: When you create an account, we collect your first name, last name, email address, and optionally your birth month and day (for birthday recognition). We do not collect your full birth year.
Profile preferences: We store your analysis experience level, preferred language, timezone settings, and dark/light mode preference.
Usage data: We track the number of analyses you have run, your subscription plan, and referral activity for the purpose of enforcing usage limits and delivering rewards.
Chart images: When you submit a chart for analysis, the image is transmitted to Anthropic’s API for processing. Chart images are not stored by Chartmatic. Anthropic processes images in memory and does not retain them beyond the duration of the API request.
Payment information: Payment processing is handled by Stripe. Chartmatic does not store your credit card number or full payment details. We retain your Stripe customer ID and subscription ID to manage your billing relationship.
Analytics: We use Vercel Analytics to collect anonymized page view and traffic data. This data does not include personally identifiable information.
3. How We Use Your Information
We may use your email address to create custom audiences on social media platforms (such as Facebook, Instagram, and TikTok) for advertising purposes related to Chartmatic. Your email is used only for audience matching and is never sold or shared with third parties for their own use.
• To provide and maintain the Service
• To enforce usage limits and manage your subscription
• To send transactional emails such as account confirmation and password reset
• To send birthday acknowledgments if you have provided your birth month and day
• To improve the Service through anonymized usage analytics
• To administer the referral program
• To respond to your support requests
4. We Do Not Sell Your Data
Chartmatic does not sell, rent, or trade your personal information to third parties for any purpose. We may use your email address internally for Chartmatic advertising on social media platforms. Your data is never transferred to third parties for their own marketing purposes.
5. Third-Party Services
Chartmatic uses the following third-party services to operate:
• Supabase — database and authentication. Your account data is stored securely on Supabase servers.
• Stripe — payment processing. Subject to Stripe’s Privacy Policy.
• Anthropic — AI analysis processing. Chart images are transmitted to Anthropic’s API and processed in memory. Anthropic does not retain submitted images.
• Vercel — hosting and anonymized analytics.
• Upstash — rate limiting. No personal data is stored.
6. Cookies
Chartmatic uses cookies and similar technologies to maintain your login session and remember your preferences. Authentication cookies are set by Supabase and are necessary for the Service to function. We do not use advertising cookies or tracking pixels.
For more information, see our Cookie Policy at chartmatic.ai/cookies.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal information will be removed from our active databases within 30 days. Anonymized usage analytics may be retained indefinitely.
8. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), row-level security on our database, and server-side API key management. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to access, correct, or delete your personal information at any time. You can update most profile information directly in your Account settings. To request deletion of your account and associated data, contact us at hello@chartmatic.ai.
10. Children’s Privacy
Chartmatic is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, contact us at hello@chartmatic.ai and we will remove the account promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the app. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact
For privacy-related questions or requests, contact us at:
Chartmatic
New Ipswich, NH 03071
hello@chartmatic.ai
AI-generated educational analysis only — not financial advice, not always accurate, never a guarantee. All trades are solely your responsibility.